Privacy Policy

1. Introduction

AI Relauncher ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI automation platform and services.

2. Information We Collect

Personal Information

• Name, email address, phone number, and company information
• Billing and payment information (processed securely through Stripe)
• Business details such as industry type and service requirements
• Communication preferences and support interactions

Usage Information

• Information about how you use our AI services
• Call logs, appointment data, and customer interaction records
• Performance metrics and analytics data
• Website usage data and cookies

3. How We Use Your Information

• Provide and maintain our AI automation services
• Process payments and manage your account
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Send important service updates and notifications
• Comply with legal obligations and protect against fraud

4. Data Security

We implement industry-standard security measures to protect your information:

• 256-bit SSL encryption for all data transmission
• Encrypted storage of sensitive information
• Regular security audits and penetration testing
• Access controls and employee background checks
• GDPR and UK data protection compliance

5. Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your subscription plus 7 years for legal and tax purposes. You may request data deletion at any time, subject to legal requirements.

6. Your Rights

Under GDPR and UK data protection laws, you have the right to:

• Access your personal information
• Correct inaccurate or incomplete data
• Request deletion of your data
• Object to processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent for processing

7. Third-Party Services

We use trusted third-party services to provide our platform:

• Stripe: Payment processing (PCI DSS compliant)
• Google Cloud: Data storage and AI processing
• Twilio: Communication services
• Intercom: Customer support

These services have their own privacy policies and security measures.

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie preferences through your browser settings. Essential cookies required for service functionality cannot be disabled.

9. International Data Transfers

Your data may be processed in countries outside the UK/EU. We ensure adequate protection through appropriate safeguards such as Standard Contractual Clauses and adequacy decisions.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or through our platform. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: